Leave a Review for Groutsmith of Knoxville

From 48 reviews
Sandy Casey

After a lousy tile and grout job during a kitchen remodel, I had been moping about what to do. One day on my way to work, I was suddenly behind a Groutsmith van, left a message on the website and was contacted within an hour! Made an …

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via Google
Art Cate

We got four quotes. One was a spread of over five hundred dollars based on what they found when they got here. No visit or more precise free estimate. One of the others was not very convincing as to methodology of cleaning our grout. The …

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Martha Payne

Very professional, hard working people who made my tile floors look absolutely brand new. Highly recommend and will definitely use again!

via Google
J G

I couldn’t be more impressed with these people! Not only were they patient and kind and very responsive, but they showed up for the estimate early, came out again to our house 30 min away for a 5 minute demonstration when my husband and I …

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Donna B DePriest

They arrived on time, worked cleanly and efficiently, were very nice, and my floors look great!

via Facebook
Muffett Grubb

Connie and Lonnie are professional, knowledgeable and a pleasure to work with. My floors look AMAZING! The price is reasonable, the work high quality and the guarantee is great.

via Google
David Daniels

Hired The Groutsmith to repair/replace significant grout damage and seal my three full bathrooms and laundry room. The entire process was professional and the workmanship is thorough and well done. I highly recommend!

via Google
Susan Campbell

We loved their service and commitment to quality! We will be having them back to complete a few other projects we have!

via Facebook
al philp

Did a great job and I would use them again.

via Google
Barbara Booker

The workmanship was excellent Both Connie and her son-inlaw were courteous, kind, and thoughtful. I am thoroughly pleased with

the work. You can see that they take pride in a job well done. That is quite rare these days.

via Google
Carol Coffindaffer

Great experience and beautiful results when they cleaned and sealed the grout on my slate floors, and cleaned, repaired and sealed the grout of our master bath and shower. They are hard workers and definitely wanted me to be happy with the …

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Taylor Brelsford

Excellent work – beautiful new look for our tile floors. Very professional and diligent. Highly recommended!

via Google
Betty Charlton

After realizing that my 2.5 year old house had serious grout issues due to poor installation, I did a search for help. I was delighted to find Groutsmith with all the positive reviews. I can tell you that I’ve never worked with a service …

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Terri Tobey Harding

Groutsmith Knoxville did an amazing job. We recently purchased a 12-year-old house. The grout looked pretty bad. Groutsmith came in and re-set some tiles, fixed the chipped grout, cleaned and stained and sealed everything. It looks …

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Response from business owner

Terri, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Facebook
Leza Barnard

Loved their service and the finished product. Would recommend them to anyone.

Response from business owner

Leza, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Facebook
Kelly White

WOW! This process was not only fast but it was perfect. I have about 1500 sq ft of tile and the grout was all of 10 years old and definitely looked it. Now it is fresh, bright and looks brand new! It made even our tile shower look brand new…

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Sandra Turner

Lonnie with The Groutsmith did a fantastic job meticulously matching and replacing kitchen wall tiles and grout damaged by another company's careless installation of new counter tops. My kitchen looks new again, especially since he also re-…

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Barry Dykes

Sometimes a complete replacement of all of you tile is just not what's needed. However, you don't want it to look "repaired". The GroutSmith is the answer. From replacing broken tiles in the middle of the floor, to restoring grout – THESE …

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Leza Barnard

I was very happy with the job Groutsmith did. I would recommend them to anyone needing their grout cleaned and repaired. They were quick and neat.

via Google
Ada Lindsay

Professional, on time, Friendly,

via Google
Chris Lay

I am very satisfied with the tile work The Groutsmith has done for me. They are the best. I'll be using them again and recommending them to my friends and family. A solid Five stars.

via Google
shanna herr

Very professional and did great work. I would highly recommend Connie and her team.

via Google
Mickey Bowling

Ceramic tile with cream colored grout in a mountain rental for eight years you can imagine. These folks got it looking like new really Connie camevout gave me a demo and priced the job. Showed up on time and did a fantastic job.

via Google
Sarah Schow

My three bathrooms now look like new after the cleaning and sealing done by Groutsmith. I’m thrilled with the results! The price and customer service were great too.

via Google
Tammy Momtgomery

I am thrilled with the amazing job The Groutsmith Knoxville did on our tile shower. It is a 17 year old shower that wasn’t sealed properly in the beginning so I was very doubtful that it was salvageable. I was wrong! The Groutsmith made it …

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Response from business owner

Thank you for your wonderful review. We are so happy that you enjoy the look of your shower. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Steve Schlatre

The Grout Smith came with a team that proved to be very knowledgeable. After nearly 3 years of neglect on my part, when they finished their work, the tile areas looked as if they were new. Even my granddaughters, upon seeing their work, …

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Response from business owner

Thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Lisa St Pierre

Groutsmith did an outstanding job cleaning and sealing my grout; it is amazing how bright and fresh the bathrooms and laundry room look. They helped chose a wonderful color and were prompt and efficient. I am a very discerning customer and …

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Response from business owner

Lisa, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Facebook
mary smith

Very satisfied with Lonnie and Jess' work on replacing a few cracked tiles. Arrived on time and were very respectful. Would use Groutsmith again without hesitation.

Response from business owner

Thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Gretchen Neisler

Great service. The crew was friendly and quick.

Response from business owner

Thank you for the kind review. We are so happy that you enjoyed our service. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Amy Rutherford

Connie was great to work with and has an excellent crew.

Response from business owner

Thank you for your wonderful review. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
April Clark

Your employees were friendly and did an excellent job my floors and shower look amazing!!!

Response from business owner

Thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Denise Ramier

I received on time, courteous, efficient service and my tub and shower areas looked great after cleaning, repairing and sealing tile grout. Will definitely recommend this company for tile cleaning and grout repair. Great job! Thanks!!

Response from business owner

Denise, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Facebook
Robert Jones

Connie and her team were great to work with. I called her to see a out cleaning and repairing the grout for our four bathrooms. She was out the next day to give me an estimate. She and her assistant came to our house right on schedule and …

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Response from business owner

Robert, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Molly Raster

We were very happy with the service and would highly recommend The Groutsmith to anyone that needs a small area done. We were having problem finding someone that would do an area that was 25 square feet or less, and you were more then ready…

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Response from business owner

Molly, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Facebook
judy smigiel

prompt, friendly, cleaned the tile to my satisfaction. Will recommend this business to others.

Response from business owner

Judy, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Ed Drapela

Superb service! Our bathroom looks brand new. Very professional team did an excellent job and even went above and beyond the basic job to touch up some other stuff. I would highly recommend Groutsmith to anyone needing grout refreshment.

Response from business owner

Ed, thank you for your wonderful review. We are so happy that you enjoy the look of your bathroom. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Facebook
Butch Rasley

I thought I had to replace my tile because it looked horrible ( it had never been sealed). Groutsmith’s arrived on time, worked all day and left me with a beautiful floor which looked like it was new. I would recommend them. They saved me …

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Response from business owner

Butch, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Amy Johnson

Connie and her team were exceptional to work with. First of all, Connie was very prompt and arrived exactly when she said she would. She provided a professional demonstration of the product on my kitchen and bathroom tile, as well as, an …

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Response from business owner

Amy, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Facebook
Amy Johnson

Connie and her team were exceptional to work with. First of all, Connie was very prompt and arrived exactly when she said she would. She provided a professional demonstration of the product on my kitchen and bathroom tile, as well as, an …

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Response from business owner

Amy, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Joseph Russell

Had a repair job to do, the price was good and the work was fantastic. They were in an out in a day and the work looks great.

Response from business owner

Joseph, thank you for your wonderful review. We are so happy that you enjoy the look of your repair. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Cindy Timbes

Amazing transformation of our kitchen floor! Connie is great to work with and the results are unbelievable. I highly recommend.

Response from business owner

Cindy, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Winnie N Steve Jones

Very professional and great results! Highly recommend!

Response from business owner

Winnie, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Facebook
Shirlee Anderson

I would highly recommend this company to anyone. They were courteous and professional. Great communicators. They were very neat and did a great job on our master bath. Looks like a new bathroom with the grout cleaned and sealed. Did other …

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Response from business owner

Shirlee, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Nancy Hodge

The customer service is EXCELLENT! Calls are answered right away, appointments are kept on time, and the finished work is amazing. Bathrooms and sunroom now look fresh, clean, and brighter. I would highly recommend The Groutsmith to …

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Response from business owner

Nancy, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Facebook
Joe Nemec

Did a great job. Tile looks new. A great alternate to replacing tile.

Response from business owner

Joe, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
James Phillips

They did an excellent job and are very fairly priced. I highly recommend this company to anyone needing tile and grout work. Even their 10 year warranty makes it better. Now I don't have to worry about my tile and grout because they will …

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Response from business owner

Thank you for the 5-star review. We are thrilled that are team took great care of you. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Google
Robin Keen

After years of feeling like my floors looked dirty because of the grout, I just had all the grout in my house cleaned, colored, and sealed. It looks AMAZING!! They got under my appliances too. YES, UNDER THE APPLIANCES! Very friendly and I …

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Response from business owner

Robin, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Facebook
Derek Kirby

I can't say enough about the quality work and customer service of Connie and Lonnie. Our tile floors look BRAND NEW! The price was great too – plus a 10 year warranty on their work. If you are thinking of cleaning your grout, they are the …

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Response from business owner

Derek, thank you for your wonderful review. We are so happy that you enjoy the look of your tile. Thank you for being a part of the Groutsmith Knoxville Family. Feel free to reach out to us if you need anything.

via Facebook

Gail K.

Project: Clean & Seal Grout or Tile


Wonderful job, and my tile looks brand new. They did a fantastic job.

5.0
2016-05-10T14:56:10+00:00
Project: Clean & Seal Grout or Tile Wonderful job, and my tile looks brand new. They did a fantastic job.

Diane W.

Project: Replace or Repair Grout


Such a great experience. Everything looked great.

5.0
2016-05-10T15:00:48+00:00
Project: Replace or Repair Grout Such a great experience. Everything looked great.

Sonny C.

Project: Clean & Seal Grout or Tile


WOW!!!! From what it was to what it turned out as...all I can say is wow.. They are professional and timely and I couldn't recommend them more highly.

5.0
2016-05-10T15:02:52+00:00
Project: Clean & Seal Grout or Tile WOW!!!! From what it was to what it turned out as...all I can say is wow.. They are professional and timely and I couldn't recommend them more highly.

Pete G.

Project: Clean & Seal Grout or Tile


Excellent job at a fair price.

5.0
2016-05-10T15:08:07+00:00
Project: Clean & Seal Grout or Tile Excellent job at a fair price.

Pete G.

Project: Repair Ceramic or Porcelain Tile


Hard workers on time good communication. Final product was outstanding.

5.0
2016-05-10T15:12:22+00:00
Project: Repair Ceramic or Porcelain Tile Hard workers on time good communication. Final product was outstanding.

Martiza B.

Repair Ceramic Or Porcelain Tile


This husband wife business is the most cooperative efficient that we have experienced in East TN. Great work.

5.0
2016-05-10T15:15:23+00:00
Repair Ceramic Or Porcelain Tile This husband wife business is the most cooperative efficient that we have experienced in East TN. Great work.

Kim S.

Project: Clean & Seal Grout or Tile


They were wonderful, they were on time and they did exactly what they say they are going to do. I strongly recommend them.

5.0
2016-05-10T15:17:38+00:00
Project: Clean & Seal Grout or Tile They were wonderful, they were on time and they did exactly what they say they are going to do. I strongly recommend them.

James P.

Project: Replace or Repair Grout


They gave a great customer service, they did fantastic work, they attention to the customer was extraordinary.

5.0
2016-05-10T15:19:12+00:00
Project: Replace or Repair Grout They gave a great customer service, they did fantastic work, they attention to the customer was extraordinary.

Stacey M.

Project: Replace or Repair Grout


They are wonderful people and did an excellent job.

5.0
2016-05-10T15:20:37+00:00
Project: Replace or Repair Grout They are wonderful people and did an excellent job.

Jean Brown

Project: Shower


Absolutely the best experience of home repair we have ever had. Arrived on time, reasonably priced, exceptionally good work, and we couldn't be happier.

5.0
2016-05-31T15:45:57+00:00
Project: Shower Absolutely the best experience of home repair we have ever had. Arrived on time, reasonably priced, exceptionally good work, and we couldn't be happier.

a homeowner in Loudon, TN

Project: Clean & Seal Grout or Tile


Very prompt, very professional.

5.0
2016-11-22T15:41:07+00:00
Project: Clean & Seal Grout or Tile Very prompt, very professional.

Kimberly S.

Project: Clean & Seal Grout or Tile


They were very prompt, professional and diligent. The Groutsmith folks did an outstanding job on my nasty kitchen floor. AND they finished slightly ahead of schedule. Well done!

5.0
2016-11-22T15:42:16+00:00
Project: Clean & Seal Grout or Tile They were very prompt, professional and diligent. The Groutsmith folks did an outstanding job on my nasty kitchen floor. AND they finished slightly ahead of schedule. Well done!

Ervin R.

Project: Clean & Seal Grout or Tile


Professional service, quality, and value. I would highly recommend this contractor. They were on time and cleaned up. I felt very comfortable with their work. Beautiful grout cleaning and tile cleaning. I will hire them again.

5.0
2016-11-22T15:44:05+00:00
Project: Clean & Seal Grout or Tile Professional service, quality, and value. I would highly recommend this contractor. They were on time and cleaned up. I felt very comfortable with their work. Beautiful grout cleaning and tile cleaning. I will hire them again.

Barbara E.

Project: Replace or Repair Grout


Very helpful and did a great job.

5.0
2016-11-22T15:45:03+00:00
Project: Replace or Repair Grout Very helpful and did a great job.

Faye N.

Project: Repair Ceramic or Porcelain Tile


They were prompt to come by to look at the floor and they showed up on time and did a great job. Very happy!!

5.0
2016-11-22T15:46:04+00:00
Project: Repair Ceramic or Porcelain Tile They were prompt to come by to look at the floor and they showed up on time and did a great job. Very happy!!

Brenda H.

Project: Repair Ceramic or Porcelain Tile


Was very happy with their work. Very pleasant experience . Would hire again.

5.0
2016-11-22T15:47:01+00:00
Project: Repair Ceramic or Porcelain Tile Was very happy with their work. Very pleasant experience . Would hire again.

Eula R.

Project: Replace or Repair Grout


They are very professional and eager to please. My tile now looks brand new and the grout color changes made such a difference! I would recommend The Groutsmith to anyone who desires to have a brand new look for the tile in their home.
Whitney & Peggy

5.0
2016-11-22T15:47:54+00:00
Project: Replace or Repair Grout They are very professional and eager to please. My tile now looks brand new and the grout color changes made such a difference! I would recommend The Groutsmith to anyone who desires to have a brand new look for the tile in their home. Whitney & Peggy

Whitney Leland

Project: regrouting two bathroom floors


Thank you for making our lives better. You both did and outstanding job. The cost was very fair. These are just the kind of people you can trust to do things correctly the first time. Thank you very very much.

5.0
2016-11-30T16:24:36+00:00
Project: regrouting two bathroom floors Thank you for making our lives better. You both did and outstanding job. The cost was very fair. These are just the kind of people you can trust to do things correctly the first time. Thank you very very much.

Gaylord S.

Project: Replace or Repair Grout


Professional courteous service and stands behind the workmanship.

5.0
2016-12-23T14:54:08+00:00
Project: Replace or Repair Grout Professional courteous service and stands behind the workmanship.

Norma B.

Project: Clean & Seal Grout or Tile


Prompt, courteous, worked diligently and did not waste time. Went above and beyond to ensure I was satisfied with the job.

5.0
2016-12-23T14:56:16+00:00
Project: Clean & Seal Grout or Tile Prompt, courteous, worked diligently and did not waste time. Went above and beyond to ensure I was satisfied with the job.

Paulla S.

Project: Replace or Repair Grout


Connie and her assistant repaired the marble slab grout and ceramic tile that had come loose from thefloor in our home. The job was excellent. The price was reasonable, They were conscientious of the heated floor in the bathroom and the size of the marble slabs in the entry. There was no damage to either. We had another tile in the bathroom come loose after they were complete with the job and they returned promptly to take care of it. They also performed a deep clean of the tile and the marble and sealed the grout in all areas. I'm EXTREMELY pleased with their work and customer service. I will use them again if needed.

5.0
2017-06-30T20:47:12+00:00
Project: Replace or Repair Grout Connie and her assistant repaired the marble slab grout and ceramic tile that had come loose from thefloor in our home. The job was excellent. The price was reasonable, They were conscientious of the heated floor in the bathroom and the size of the marble slabs in the entry. There was no damage to either. We had another tile in the bathroom come loose after they were complete with the job and they returned promptly to take care of it. They also performed a deep clean of the tile and the marble and sealed the grout in all areas. I'm EXTREMELY pleased with their work and customer service. I will use them again if needed.

Gaylord S.

Project: Replace or Repair Grout 


Professional courteous service and stands behind the workmanship

5.0
2017-06-30T20:48:04+00:00
Project: Replace or Repair Grout  Professional courteous service and stands behind the workmanship

Corinne K.

Project: Clean & Seal Grout or Tile 


I can't say enough about the quality work and customer service of Connie and Lonnie. Our tile floors look BRAND NEW! The price was great too - plus a 10 year warranty on their work. If you are thinking of cleaning your grout, they are the BEST!

5.0
2017-06-30T20:48:42+00:00
Project: Clean & Seal Grout or Tile  I can't say enough about the quality work and customer service of Connie and Lonnie. Our tile floors look BRAND NEW! The price was great too - plus a 10 year warranty on their work. If you are thinking of cleaning your grout, they are the BEST!

Nancy T.

Project: Repair Ceramic or Porcelain Tile 


Extremely well done. Replaced tiles, cleaned grout, stained and sealed. Floor looks band new.

5.0
2017-06-30T20:49:27+00:00
Project: Repair Ceramic or Porcelain Tile  Extremely well done. Replaced tiles, cleaned grout, stained and sealed. Floor looks band new.

William M.

Project: Replace or Repair Grout 


They were very nice and friendly, got right on the job, not a lot of talking, just work. Great product.

5.0
2017-06-30T20:50:09+00:00
Project: Replace or Repair Grout  They were very nice and friendly, got right on the job, not a lot of talking, just work. Great product.

Maureen N.

Replace or Repair Grout


Great people to work with. On top of everything to make it right.

5.0
2017-06-30T20:50:58+00:00
Replace or Repair Grout Great people to work with. On top of everything to make it right.

homeowner

Project: Replace or Repair Grout 

5.0
2017-06-30T20:51:54+00:00
Project: Replace or Repair Grout 

Mike R.

Project: Clean & Seal Grout or Tile


Very professional and good quality work.

5.0
2017-06-30T21:25:45+00:00
Project: Clean & Seal Grout or Tile Very professional and good quality work.
5.0
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